Privacy Policy

WishWell Baskets respects customer privacy. This policy explains how we may collect and use information shared through our website, WhatsApp, forms, calls or social media enquiries.

Information we collect

We may collect customer name, phone number, email, delivery area, recipient details, occasion, budget, personal message, photo card details, important dates and order preferences.

How we use information

Information is used to respond to enquiries, prepare hampers, personalize cards, manage orders, arrange delivery, send order updates, collect reviews and share relevant festival or gifting reminders when appropriate.

Photos and messages

Photos, names and personal messages shared for cards or personalization are used only for the requested order unless the customer gives permission for promotional use.

Customer accounts

If a customer creates an account, saved dates, reviews and profile details are stored to improve future gifting support. Customers should keep login details safe.

Data sharing

Information may be shared with delivery partners only when needed for delivery. We do not sell customer data to advertisers.

Security

We use reasonable security practices in the application, including protected admin access, form protection and safer file uploads. No online system can be guaranteed 100% secure.